Reference

How acg67 Handles Your Personal Information

Your account data — from your registration details to your bKash, Nagad and Rocket payment records — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected at registrationPayment records: bKash, Nagad, RocketAccount security practicesYour right to access or remove dataBangladesh-eligible regions only
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acg67 How acg67 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to know exactly what data we hold on your account, request a correction, or ask us to remove information, you can reach our support team through the channels below. We handle data-related requests separately from general account queries — use the privacy-specific contact path for the fastest response. Availability depends on your eligible region.

Email Support Send your data access or deletion request to our support email. Include your registered mobile number and the wallet type — bKash, Nagad or Rocket — you used on the account.
Live Chat Open the chat widget from your account dashboard. Identify yourself as submitting a privacy request so the agent routes it directly to the data team rather than general account support.
Account Help Centre Find the privacy request form inside your account settings under the Help section. Complete the form with your registered details and describe what data action you are requesting.
HOW WE PROTECT IT

Explore How We Secure and Manage Your Data

Data security on your acg67 account runs across four areas: how we store your information, how long we keep it, how cookies work on your session, and how you can request changes at any point. Each area follows the same principle — only hold what is necessary, and protect it while we do.

Account Security Your account password is stored as an encrypted hash. Login sessions use OTP verification sent to your registered mobile number, which also protects your linked bKash or Nagad wallet details.
Cookie Usage We use session cookies to keep you logged in and functional cookies to remember your payment preference — for example, whether you last used bKash or Rocket. No advertising cookies are placed without your consent.
Data Retention Account and transaction records are kept for as long as required by the rules of your eligible region. When an account is closed, personal data not required for legal or audit purposes is deleted within a defined period.
Request a Change You can request access to the data we hold, ask us to correct inaccurate details, or request deletion. Submit via live chat or the account help form; we confirm receipt and respond within a reasonable timeframe.

Check What You Need to Know About This Policy

These are the questions we get most often about how personal data works on your account — from what we collect at sign-up to how you can ask us to remove your information. If your question is not here, reach the support team through live chat or the help centre.

We collect your name, mobile number, email address and payment wallet identifiers — bKash, Nagad or Rocket — along with device type and session data needed to verify and secure your account.

Payment references are shared only with the processor completing your transaction. We do not pass your bKash, Nagad or Rocket wallet details to third-party marketers or unrelated services.

Submit a data access request through live chat or the privacy form in your account settings. Confirm your registered mobile number and we will provide the details held on file.

Yes. You can request deletion via the account help form or live chat. Data required for legal or audit purposes in your eligible region may be retained for a defined period before deletion.

Functional cookies keep your session active and remember your last-used payment method — bKash, Nagad or Rocket. Non-essential cookies are optional; adjust them through your browser settings at any time.

This policy applies to accounts on acg67. Whether you can access the platform and what rules apply to your data depend on your local law and the eligible regions where the service is available.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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